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FAQ

  • What is concrete? Are your products very heavy?
    Concrete different from cement. lightweight with a metal frame.
  • What materials do you use?
    Primarily, concrete. But also wood etc.
  • How do I care for my concrete products?
    We recommend...
  • Are your products manufactured ethically?
    sustainability and our committment
  • Which pigments and finishes do you offer?
    We offer a variety of pigments and finishes, as shown below. We love experimenting - please reach out if you have an idea you would like for us to implement!
  • Can concrete be used as dining table tops?
    yes
  • How do I make an order?
    Just click on a product you like and add it to cart. Then follow our easy and secure checkout process. Alternatively, for custom orders, please contact us. .
  • I need to change something on my order. How can I do that?
    All our products are made-to-order, therefore it is very unlikely that we are able to change or cancel it. If your order was made in the last 48 hours, please contact us and we will do our best to make it happen.
  • Do you accept Cash on Delivery (COD)?
    Yes, we accept Cash on Delivery (COD) for domestic orders upto INR5000.
  • What is your store's currency?
    All transactions and payments are processed in Indian Rupee (INR).
  • Where are your items shipped from?
    All of our products are made in-house at our manufacturing unit in Surat, Gujarat and shipped from here.
  • How much does shipping cost?
    Shipping costs depend on the delivery location, and weight of the products. Within Surat, our delivery times are... In India,… Internationally,...
  • When will my order be sent out?
    We manufacture all our products on a made-to-order basis. This takes us -
  • When will I receive my order?
    Within Surat, our shipping times are generally ___ after your order is ready. Pan-India, delivery takes … to … days.
  • Do you ship internationally?
    Yes! We ship pan-India and throughout the world. Please reach out to us personally for a chat, so that we can work out any concerns you may have, and for further details. Shipping costs are additional to product costs.
  • What is your returns policy?
    We do not accept any returns, unless there is a manufacturing defect, or the product is broken in shipping. Please inform us within 24 hours of delivery, if there is such an issue. We do not accept any returns or exchanges after 24 hours of delivery.
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